CANCELLATION OF YOUR BOOKING
YOUR TRAVEL PLANS HAVE CHANGED?
- If you booked your rental car on the website www.tuicars.com, you are able to cancel your booking by yourself.
- You have made your car rental booking with another online portal or in a travel agency? Then please contact your booking office directly.
- Cancellation is free of charge up to 24 hours before car rental pick-up.
THIS IS HOW IT WORKS
- Enter your customer data (first name, last name, e-mail address) and the booking number (8 digits, starting with 5) in the fields above.
- Click on "Continue" to check the cancellation first.
- You will now be shown whether you can cancel your car rental booking directly by yourself and you will be informed about any fees that may be incurred.
- Cancellation is free of charge up to more than 24 hours before rental.
- For more information, please refer to the terms and conditions you received when you made your original booking.
- If the cancellation is not possible here on our site, please contact directly your point of sale (travel agency or service of the online portal).
- You have booked on www.tuicars.com and still can not cancel right here? Please contact firstname.lastname@example.org. We will be happy to help.