Dear Sir or Madame,
Your well-being is important to us, which is why we at TUI decided, based on the current situation and the global impact of the SARS-CoV-2 outbreak, to suspend the entire program (including travel within Germany) for all travel dates up to and including April 30th, 2020.
We will automatically terminate your travel contract for rental until April 30th, 2020 - except for rentals within Germany - and cancel it free of charge.
If you have booked a rental car with TUI Cars within Germany for the period up to April 30th, 2020 and would like to cancel it free of charge, please contact your travel agent or our service center.
More information about the coronavirus and your trip can be found HERE.
Tel +49 (0) 511 - 567 8918