Your advantages:
  • Top insurance with fully comprehensive cover
  • Liability insurance
  • Free cancellation & amendment
  • Customer friendly fuel arrangements
  • Second driver free of charge

Top insurance with fully comprehensive cover

With our comprehensive insurance package you will benefit from the following advantages in all countries except Cuba:

Our fully comprehensive cover

  • is either without excess
  • or inclusive reimbursement of excess
  • Vehicle theft protection
  • damage to wheels, glass, roof and underbody
  • Costs for loss of or damage to the car key and/or vehicle documents
  • Theft of or damage to the car radio and navigation system provided by the supplier as a result of a burglary
  • Towing costs as a result of an accident or technical breakdown
  • Any claims handling fees that may apply

Liability insurance

Liability insurance covering personal injury, damage to property and financial loss to third parties (more ►information)

Free cancellation & amendment

Be flexible with TUI CARS: Amend or cancel your rental cars and motorbikes up to 24 hrs before rental free of charge (except with Go North in Alaska).
Please use our ►Service to cancel the rental car you have booked on www.tuicars.com.

Beside please feel free to send us an e-mail and contact our service-center: service@tuicars.com

Customer friendly fuel arrangements

You pick up the car with a full tank and return it with a full tank. A deposit must be paid as security.

Second driver free of charge

With many partners we have arranged a free additional driver for you. For rentals you save extra costs for an additional driver around the Mediterranean sea and in many other countries. Here you will find an overview of all participating car rental partners.

What our customers say:
5 from 5 stars
Ich kann TUI-Cars nur empfehlen! Die Abwicklung ist einfach und…
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Wie immer alles sehr zufriedenstellend ohne Probleme oder sonstiges. …
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Alles gut geklappt
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Alles gut 😊
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Alles super. Ich hatte keine Schwierigkeiten, ein Mietauto in der…
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Einfache und unkomplizierte Buchung über die TUI APP
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Alles bestens! Vielen Dank!
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Alles hat super geklappt!
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Bei mir war alles okay. Von der Abholung bis hin zur Abgabe des Fahrzeuges.…
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  3. What are one-way rentals

What are one-way rentals?

A one-way rental or just one-way means picking up a car at one location and dropping it off at another.

Is there an extra charge for one-ways?

The logistical overhead for the car rental provider often attracts one-way fees - after all, the rental company has to take care of the return of the rental car and bear the wear costs. These should be compensated accordingly.
Different rental firms charge different one-way fees, making comparison well worthwhile.

Are one-way fees always charged?

There is no simple answer as to what a one-way rental costs. At some destinations the service is even free (see above). Depending on the country and route, the car rental firms charge different costs. Further information about the amount of the one-way fee can be found next to each rental car in the rental conditions. 

How expensive is a one-way rental?

There is no simple answer as to what a one-way rental costs. At some destinations the service is even free (see above). Depending on the country and route, the car rental firms charge different costs. Further information about the amount of the one-way fee can be found next to each rental car in the rental conditions.

Why are one-way rentals “on request”?

Because a one-way rental - especially in large countries such as Australia or the USA/ Canada – represents a particular challenge for the rental company, reservation requests with one-way rentals are always "on request" and cannot be confirmed immediately. It may take 1-3 days for the booking to be confirmed by the local partner. We therefore recommend booking in good time, so that in case of cancellation there is still enough time for planning an alternative route.

Is it possible to book an international one-way rental, i.e. a one-way that crosses borders?

With a few exceptions, TUI CARS does not offer international one-way rentals.